Douglas “Doug” Crutcher
REALTOR® - Partner
RE/MAX Properties

As a result of his acknowledged work ethic, extensive experience, and market knowledge, Doug is consistently sought out by local buyers and sellers as well as by many local and out-of-area agents representing an assortment of buyers and sellers seeking properties in Smith County area. Doug has been cultivating his strong clientele base and great reputation in the real estate industry for over 20 years. Doug began his residential real estate career in 1992 and remains dedicated to serving the members of the Tyler community and surrounding areas. Doug became associated with RE/MAX Properties in 2006 and has been a proud member ever since. As a husband, father, and Grandfather; Doug has been proud to call the Tyler area home since 1987. Doug and his wife of 30 years Karen have raised their twins Ky & Kenzi in the Tyler area. Doug’s four grandchildren have been a blessing to him and Karen. Affectionately known to all as “Gdadee” Doug feels that there is no greater place to raise a family then East Texas. Doug says ” I always loved West Texas especially the people, but the beauty of East Texas and its spirit is overwhelming,” East Texas has adopted Doug as one of its own and made him feel he truly is East Texas Blessed

903-539-0248  |


P.J. Hartley
REALTOR® - Partner
RE/MAX Properties

P.J. Hartley is a licensed REALTOR® with RE/MAX Properties in Tyler, TX. She became an official Tyler resident in 1995 after leaving the Dallas Metroplex. Her strong entrepreneurial background precedes her Real Estate career. Her degree is in Journalism specializing in advertising and public relations from Southern Methodist University. P.J works tirelessly for her clients, rarely missing an opportunity to be reached no matter the time of day, day of the week, or nature of the call. She is a certified Luxury Home Marketing Specialist. With partner Doug Crutcher, RE/MAX has awarded each of them the Lifetime Achievement Award, Hall of Fame, and Chairman’s Club. Their team strives to lead in technological advances in Real Estate, while not losing person relationships with clients. P.J. and husband Larry have three adult children and five granddaughters.

    903-539-0417  |


Debbe Hill, REALTOR® - Buyer Specialist 

Debbe is our Buyer's Agent. Having lived in East Texas for most of her life, Debbe Hill both knows and loves the Tyler area. She has been involved in retail sales and real estate property management for over 25 years. Most importantly, Debbe understands the needs of a family in transition. It is her desire to provide you with the highest level of customer satisfaction and support. Debbe holds Bachelor’s and Master’s degrees in Education and spent 8 years working in that field. Debbe and her husband Charles have 2 grown children and five grandchildren! 

 903-360-2228  |


Chelsi Luke, Realtor® - Buyer Specialist

After growing up on Lake Tyler, Chelsi returned to the DFW area where she has had over 15 years of experience in customer service. With a strong admiration of one of a kind architecture and interior design, the transition to Real Estate made perfect sense. Once returning to East Texas with her husband Cody and beautiful daughter, she joined the award winning team of Crutcher & Hartley, RE/MAX Properties. “Being able to work in Real Estate is such a dream come true. I take great pride in finding the perfect home for every one of my clients!”

 903-707-0752  |


Nan Robinson, Realtor® - Buyer Specialist

From your first consultation, you will feel at ease with her professional and personable working style and confident in her ability to represent your best interest through the Real Estate transaction.  She continues to enhance her education and knowledge base, bringing the highest level of skills to her clients.  
As a resident of Tyler for the past 10 years, Nan is proficient in the fluctuating market changes and housing trends in Tyler and our surrounding areas.  Bringing over 18 years of knowledge and expertise to the home buying and selling market, Nan's competitive nature and tactful negotiating skills offer a sense of fierce trust and a strategic partner with your best outcome in mind.  Nan is a valuable resource when it comes to hands-on experience in remodeling and investment property ownership. With an outstanding eye for design and detail, she can translate your vision to the perfect home in the Tyler market.  

Nan is a devoted spouse, proud mother of four and an esteemed business woman.  She is a graduate of Sam Houston State University in Huntsville, Texas with a Bachelor's Degree in Criminal Justice, specializing in Law Enforcement. 

Backed by a highly professional, well-respected and record-breaking team, you can be confident knowing you are matched with the industry's best in Real Estate.

She looks forward to offering you "a moving experience... from start to finish".

903-707-5726  |


Karen Crutcher, Closing Coordinator

Karen is our Contract to Closing Assistant. Her first priority is your needs. Once your home is under contract, whether buying or selling, she handles anything from completed paper work, inspections, to Home Warranties. She is your Lender and Title Company liaison, and more. Additionally, during your listing period she follows up on agent showings, and keeps you as the seller informed of our progress in selling your home through our monthly marketing reports. From Contract to Closing, Karen is your point of contact.

Outside of her career Karen adores and loves to spoil her three grandchildren, Kamden, Presley, Ellie, and Maryn. Being their “Lovey” means the world to her and brings such joy to her life.

Brooke Marcum, Marketing Director

Brooke has a Bachelors of Science in Business from The University of Texas at Tyler. It is her job to market your home online and in print. Her responsibilities include photography and photo editing, copy-writing, building promotional materials, and managing the databases in which your home is included. In addition, she plans and organizes charitable and promotional events sponsored by RE/MAX Properties.

Brooke is a Tyler native and loves to spend her time with her daughter Arden and their cat Apollo.

The Crutcher & Hartley Team
The Crutcher & Hartley Team
3225 University Blvd Tyler TX 75701