MEET THE TEAM

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Douglas “Doug” Crutcher
REALTOR® - Partner
RE/MAX Properties

Revered and respected for his formidable work ethic, experience, and market knowledge, Doug Crutcher is consistently sought after by local and national  buyers, sellers and Real Estate colleagues seeking properties in the Smith County area. For over 25 years, Doug has been cultivating a devoted clientele base, who attest to Doug's honesty and dedication to excellence as well as Doug's diligence and winning spirit.  Doug Crutcher has more than earned his stellar reputation in the real estate industry.  

Doug began his residential real estate career in 1992 and remains dedicated to serving the members of the Tyler and entire East Texas community.  Since2006 Doug has been a proud member and a leader in the RE/MAX arena. As husband, father, and grandfather, Doug enjoys an abundantly happy family life. Although Doug has a special place in his heart for native West Texas, he and his wife of over 35 years have made Tyler home for since 1987, having raised twins Ky and Kenzi here. Additionally, Doug & Karen’s four grandchildren are a blessing!  Affectionately known to all as “Gdadee” Doug feels that there is no greater place to raise a family than East Texas. Doug often quips “the beauty of East Texas and its spirit are overwhelming. I am truly East Texas blessed!” 

903-539-0248  |  Doug@DougandPJ.com


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P.J. Hartley
REALTOR® - Partner
RE/MAX Properties

Throughout the Real Estate world, and especially in East Texas, Patricia Juno ”P.J.” Hartley is lovingly and enthusiastically acclaimed a “Realtor’s Realtor,” perhaps the highest compliment that can be accorded a professional Realtor. 

A graduate of Southern Methodist University with a degree in Journalism, specializing in advertising and public relations, P.J. parlayed a strong entrepreneurial background into a highly successful career in Real Estate. A licensed REALTOR® with RE/MAX Properties, she became a resident of Tyler upon relocating from the Dallas Metroplex in 1995. 

P.J. epitomizes a special and unique strength of character and warm gentility that communicates a thorough understanding of clients’ needs and tireless devotion to their representation. That her clients and their goals are of paramount importance is evidenced by P.J.’s exceptional accessibility—no matter the time of day, day of the week, or nature of the call, she is eminently reachable. 

A certified Luxury Home Marketing Specialist, P.J. and her RE/MAX partner Doug Crutcher have both been awarded the Lifetime Achievement Award, Hall of Fame, and Chairman’s Club Award. Valuing above all its relationships with clients, the Crutcher and Hartley Team strives to lead in technological advances in Real Estate. 

P.J. and husband Larry are blessed with three adult children and five granddaughters.

    903-539-0417  |  PJ@DougandPJ.com


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Debbe Hill, REALTOR® - Buyer Specialist 

Debbe Hill is an amazing Crutcher and Hartley Team Buyer's Agent!  Having lived in East Texas for most of her life, Debbe knows the Tyler area, inside-out! Through her extensive 25-plus years’ involvement in Real Estate property management and retail sales,  Debbe has developed a huge following of devoted friends and clientele. Debbe has a unique gift of making everyone around her feel special. That attribute is a reflection of the kind of Realtor and human being Debbe Hill is!

 Debbe places considerable attention to the needs of a family in transition, understanding, full well, their concerns. It is her desire to provide our community with the highest level of customer satisfaction and support, and her marvelous reputation as a leader in her expertise, that keep Debbe in high demand. 

Debbe holds Bachelor’s and Master’s degrees in Education and enjoys wonderful memories of 8 years of devotion to her students. 

 Debbe and her husband Charles have 2 grown children and five grandchildren.

 903-360-2228  |  Debbe@DougandPJ.com


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Chelsi Luke, Realtor® - Buyer Specialist

A Tyler native, from an early move, Chelsi Luke made her home in the Dallas-Fort Worth area, where she developed her special understanding of the importance of great client relations. Throughout her over 15-year customer service industry experience, Chelsi was regarded as a natural in the art of anticipating and concerns and needs of each person with whom she worked. 

After being courted by Crutcher and Hartley Team to consider a move back to Tyler, their reputation and her fond reminisces of her Lake Tyler days persuaded Chelsi to return to the piney woods country for her Real Estate career.  

Chelsi Luke grew up with a keen admiration of unique architectural style and interior design. Her vast knowledge, coupled with Chelsi’s love of the Real Estate profession, make her a tremendous asset to the Crutcher & Hartley Team. 

Now a wife and mother, Chelsi believes she is living a rich and fulfilling life. Her clients often hear her say, “Family life and being able to work in Real Estate is such a dream come true. I take great pride in finding the perfect home for every one of my clients!”

 903-707-0752  |  Chelsi@DougandPJ.com


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Nan Robinson, Realtor® - Buyer Specialist

Your first consultation will find you at ease with Nan Robinson’s professional and personable working style and confident in her ability to represent your best interest. A 10-year resident, Nan stays current with fluctuating market changes and housing trends in Tyler and the surrounding communities. She brings to clients more than18 years of knowledge and expertise in home buying and selling and hands-on experience in remodeling and investment property ownership. A strategic partner who will keep your best interest foremost, Nan’s discerning eye for design and detail and tactful negotiating skills will translate your vision into the perfect home. A graduate of Sam Houston State University in Huntsville, Texas with a Bachelor's Degree in Criminal Justice, specializing in Law Enforcement, Nan continues to enhance her education and knowledge base in the interest of bringing the highest level of skills to her client relationships.

A devoted spouse, proud mother of four, and an esteemed businesswoman, Nan is backed by a highly professional, well-respected and record-breaking team, the industry's best in Real Estate. You can trust Nan to afford you "a moving experience . . . from start to finish."

903-707-5726  |  Nan@DougandPJ.com

Joni Rudak, Realtor® - Buyer Specialist

A member of the National and Greater Tyler Assn. of Realtors, Tyler native Joni Hill Rudak adeptly merges her professional Real Estate experience with hometown hospitality, two wonderful characteristics synonymous with the Crutcher and Hartley Team’s outstanding reputation.

With 29 years’ design and renovation experience in both California and New England, Joni contributes a creative flair to our team. Moreover, her paralegal degree in Corporate and R E Law from U of San Diego Law School and Masters degree from SD State University attest to a consummate professional with a keen mind and interest in every detail of her clients’ needs. Her creativity and attention to detail grew in part out of Joni’s lifelong career as a musician, which began in Tyler and blossomed on the west coast. While developing her Real Estate career, Joni enjoyed performing with major orchestras and teaching. Since returning to Tyler, she has renovated several homes and currently resides in the Cascades, where she and her husband are loving getting to know their new Cascades “family.” 

Joni believes extensive travel and years living on both coasts have given her deeper insight into and appreciation of people from all walks of life. Her expertise in relocation coupled with her genuine love and caring for her world community are valued assets to our team and to the Tyler community.

903-752-1693  |  Joni@DougandPJ.com

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Karen Crutcher, Closing Coordinator

Karen Crutcher is our Contract-to-Closing Administrator. Her expertise is matched by her first priority of meeting all of Crutcher and Hartley Team’s clients’ “meat and potatoes” needs. Once your home is under contract, Karen handles your buyers’ and sellers’ documents, coordinating paper work with scheduling inspections, attending to necessary processes with Title Companies, Home Warranty contracts, etc., and oftentimes simply holding the hand of a person new to the process! Her experience and expertise are immeasurable!

Your Lender and Title Company liaison, coordinator of buyer feed backs, agent showings, selling or purchasing progress through various means, including monthly marketing reports, this team member provides the backbone of the Crutcher and Hartley Team. 

Outside of her career Karen adores and loves to spoil her three grandchildren, Kamden, Presley, Ellie, and Maryn. Being their “Lovey” means the world to her and brings such joy to her life.


Brooke Marcum, Marketing Director

Brooke has a Bachelors of Science in Business from The University of Texas at Tyler. One of her numerous specialties includes  marketing your home online and in print. 

A master of  photography and photo editing and copy-writing,  Brooke is adept at building promotional materials and managing the databases in which your home is included. Brooke's creativity is ever present in our numerous ads, brochures and other up-to-date marketing materials that continuously benefit our clients.

 Additionally, Brooke  plans and organizes wonderful charitable and promotional events sponsored by RE/MAX Properties.

Brooke is a Tyler native and loves to spend her time with her daughter Arden and their cat Apollo.

The Crutcher & Hartley Team
The Crutcher & Hartley Team
REALTORS
3225 University Blvd Tyler TX 75701