"Doug, PJ and their team are the best in the Tyler area. They worked hard to market my home in ways I'd never heard of and kept putting it out there for other realtors until it was sold. My friends and family have used them with similar results and I'll definitely go back to them again with future real estate needs."
- Paul W. ~Tyler, TX
"We only have the very highest praise for
PJ Hartley and her entire wonderful team of the Crutcher and Hartley Real Estate "Family"! We appreciate their positive and professional demeanor throughout the entire process of selling and purchasing two homes. Thank you, PJ, Doug, Karen, Magen, Debbie and Linda, from the bottom of our hearts!!!
- Ron R. ~Tyler, TX
"We loved them, their whole team was awesome. They helped us sell our old home and buy our new one."
- Michael & Valerie V.
"The Crutcher and Hartley team really advertise and promote your property. They are so easy to work with offering a personal touch and making you feel important. They truly care about you and your personal circumstances."
- Juanice H.
"Exceptional service and expertise; couldn't be more satisfied! Simply the BEST!"
- Lisa M.
"Doug helped my wife and I sell our home and we were very pleased with the service level. Very knowledgeable and easy to get in touch with. I'd recommend him to anyone selling in the Tyler area. His partner PJ is also very helpful.- Kevin W.
"Debbe was great! She always responded in a quick and timely manner!"- Jennifer
"The Crutcher and Hartley Team are AMAZING! They made sure that we were up on every thing that was being done during the entire process. They made us feel that we were the only clients that they had. I Strongly recommend them for your buying a home experience! They were Truly a God send to us!!"
- Kenny & Tammy C.
"This is our third
property to trust into the care of The Crutcher and Hartley Team and
every experience has been without flaw and we recommend them highly!"
- Dean and Brenda C.
realtor did a great job! As first time home buyers we had many
questions. The team at Crutcher and Hartley was very patient with us and
answered all of our questions. Our realtor made the process smooth and
- Taylor & Jocelyn I.
Hill started worked with us for over two years while we were preparing
and making a decision to purchase a home. She was extremely patient,
courteous, and knowledgeable."
- Zebedee & Blondell W.
Hill was our realtor. We were a bit handicapped in that we were working
from San Diego, and Debbe managed to help us feel comfortable in our
mad dash visits. She took the time to review the homes we asked about
and taxi us all over Tyler, Palestine, Arp and Whitehouse without
with her opinion and in the end, we ended up with a fantastic home....or
maybe Texans call it a "ranchette", whatever, we're loving it!"
- Kevin & Cindy L.
Crutcher and Hartley Team have been very helpful in my acquisition of a
few investment properties , their years of experience are evident at
every step of the way. I have experienced excellent service from the
beginning of the house buying process to the end, can't go wrong with
- Noel P.
were moving out of state and they helped taking care of last minute
loose ends. They lined up cleaners, negotiated prices and took care of
remaining issues from inspections."
- Jim & Kathy M.
"Crutcher and Hartley are an
extremely professional team! They recently worked with me to sell my home and
purchase a new one. Their thorough, honest approach helped me set the right
price on the home that I was selling and helped me realistically set my
expectations on what I would find for its replacement.
They provided up-to-date market analysis on the selling and purchasing sides,
beautiful sales pictures that showcased my home on the internet, access to an
automated system that emailed me every time my home was shown along with any
comments that followed, and an extremely valuable closing worksheet that
detailed seller's expenses and projected net proceeds. Negotiating skills were
also exceptional! P.J. Hartley very patiently and expertly negotiated the sale
of my home where both parties were pleased with the outcome. Doug Crutcher also
offered a wealth of knowledge on several closing details for our purchase. We
had a great experience with every member of the Crutcher and Hartley team!"
- Mike and Sherry D.
"Debbe was a pleasure to work with! Her response time was superb. Always got right back with me anytime I had a question. Closed on property on time and the office, specifically Karen, was very efficient and always helpful! Will definitely recommend this group to friends and family!"
- Mike and Jennifer D.
"When my husband and I moved to Tyler in 2015 we used Doug and his Team to find our home! When my husband's work relocated us in 2016 - again we commissioned Doug and his Team to help us sell. We were pleased beyond belief when our home Listed and SOLD in 5 days!! They are professional and prompt! Thanks so much Doug and PJ and RE/MAX for selling our home so quickly! We would highly recommend them to anyone buying or selling!!"
- Tina B.
"If anyone is in the market for an agent whether looking to buy or selling your home you can not ask for a better or hard working team as The Crutcher & Hartley team . We sold our home and bought a new one and used Doug Crutcher both times !! He is absolutely great to work with. You cannot go wrong with this group!"
"Awesome service and help finding the perfect home! PJ Hartley has extensive knowledge in the Tyler area which makes the home search process so much easier and more effective. Thank you PJ!"
- Andre and Ginny P.
"Great, timely service! They helped us find our dream home while still living in another state. Would highly recommend this realtor team to family and friends."
- Ushimbra and Marilyn B.
"Our agent and now friend, Debbe Hill was wonderful throughout our home search and closing in Tyler, Texas. My wife and I highly recommend Ms. Debbe and the Crutcher and Hartley Team."
- Gerald and Silke L.
"I highly recommend Crutcher and Hartley, I've purchased multiple homes
through them and they have made the process so easy. They are very
helpful, knowledgeable and have the patience to make sure you know the
entire process every step of the way."
- Noel P.
"My wife and I used The Crutcher and Hartley team to both sell our
current home and purchase a new home. This Re/Max team did an
outstanding job both helping us sell our home the purchase of a new home.. Our agent and the entire
office staff made what can be a stressful task easy and stress free
compared to some of our past experiences with other real estate
companies. Many thanks to PJ, Karen , and Magen."
- Charlie G.
"This was our first time selling a
house and we were very concerned about the entire process. The Crutcher
and Hartley team were very helpful and understanding of our concerns.
They met with us with 2 times to help us prepare for the sell. Their
suggestions were exactly what we needed. We were
pleased to receive a call the day after we put the house on the market
that we had already received an offer. We subsequently received 2 more
offers the first week. We closed 45 days after the first offer and
basically received what we asked. Everyone buying or selling in this
area should consider working with this team."
- James P.
"The Crutcher and Hartley team worked with us to develop a strategy to professionally market our home to a target audience. This strategy was specific to our house, its location, and strengths -- they did not rely on a cookie-cutter approach. From time of listing to sale closing, Doug Crutcher was readily available for contact or meetings and accommodated our schedule -- this was extremely important as close communication helped us both maintain reasonable expectations. We enthusiastically endorse Crutcher and Hartley as realtors in the Tyler area."
- Darrell & Joyce J.
"Mr. Crutcher helped with every hurdle along the way to sale my house. I couldn't have asked for more. Highly recommend."
- Joseph M.
"Thank you so much for the framed article published recently in Woods Living. Thank you, too, for being so thoughtful. We are blessed by your professionalism and support."
- Linda & David G.
"Great place to work with.
Answered my questions quickly at any time of the day. Worked
extensively with the seller agent to negotiate. Friendly atmosphere with
absolutely no pressure.
Would buy again!
- Michael S.
"They are a very professional team and take pride in their work. They keep you informed and "in the loop" on all activities with your property. My listing was going to be a tough sell due to 1) it was in a small town 2) larger square footage than the average market and 3) priced on the upper end of the scale."
- Bill G.
"From the very beginning steps to the closing, Crutcher and Hartley was there for me. They answered all my questions and took care of everything. I didn't have to worry about anything."
- Patrice D.
"I have used this team on three occasions, twice as seller and once as buyer. Well organized, quick sales, no hitches at all. I wouldn't use anyone else to move real estate. Thanks for a job well done."
- CB R.
"We were very pleased with our experience with Crutcher & Hartley
RE/MAX. They were very professional, knowledgeable, and very friendly.
Our real estate searches went smoothly and we love our new home. At
closing we also received a wonderful pecan pie. It was awesome - and
just the icing on the cake! Thank you so very much!"
- Douglas and Bettye J.
"Thank you for the partnership this past year. Although we had ups and
downs through the market you both were available to advise and position
our property to show well. We appreciate your efforts so much and are
grateful for the successful sale of our home. Best regards!"
- Roger & Susie B.
"Carrie and I could not be happier with our experience (multiple
transactions) accomplishing our property goals. Every facet of our
relationship has been stellar, and I would consider it a privilege to
relay that opinion to others."
- Skip and Carrie P.
"Crutcher & Hartley have a very professional and yet warm
relationship with clients. We are thankful to them for guiding us
through our home purchase. At closing, Doug Crutcher was present a
nd we experienced a warm and relaxed
atmosphere. Thank you to the team of Crutcher & Hartley for all you
did to provide us with your expert services. We love our home and ‘thank
you’ Doug for the enjoyable afternoon of laughs."
- Ronnie & Judy T.
"Yes we would recommend Remax, Doug and PJ. Their team is the best. They
make you feel like family. Always a pleasure to work with them. They
have helped us with three houses."
- Gary & Janet M.
"We recently purchased our first home in Tyler, TX. Through the
recommendation of a friend we were put in contact with real estate agent
Debbe Hill. We had an excellent experience. Debbe was so very helpful
in answering all of our questions and helping us with our particular
needs and wants. She was so personable and professional. We appreciate
the step by step way that Doug later led us through the closing process
on the house. Thank you for your service and help in making the purchase
of our first home such a positive experience!"
- Fernando & Brenda L.
"Carrie and I feel compelled to relay to you and your staff what a
privilege it has been to benefit from your assistance in the purchase of
our new home. Debbe Hill worked tirelessly to insure we had every
opportunity to pursue all of the available options, with prompt
communication every step of the way. As out of state buyers, all of the
normal "glitches" are potentially amplified, but I have to say this
transaction could not have been more seamless."
- Skip and Carrie P.
"Crutcher & Hartley have a very professional and yet warm
relationship with clients. We are thankful to them for guiding us
through our home purchase. At closing, Doug Crutcher was present and we
experienced a warm and relaxed atmosphere. Thank you to the team of
Crutcher & Hartley for all you did to provide us with your expert
services. We love our home and "thank you" Doug for the enjoyable
afternoon of laughs."
- Ronnie and Judy T.- Tyler
"You were so helpful in buying and selling my homes. Every little
detail was managed. If I had a question, you were available with the
answer. You were always so kind and helpful. Thank you!"
- Patrice D. -Tyler
"My home was on the market for 9 months with another agent, without
responsiveness , with very few showings, and without selling. I called
Doug Crutcher, he met with me the same day, showed an interest without
pressuring; spent lots of time with me allowing me to ask questions and
make me feel comfortable . He told me exactly what I could expect from
him/his company as a representing agent. I found Doug to be at the end
of my cell phone anytime day or night if I had a question he always
responded immediately. I received a multitude of daily text messages
telling me showings that were set for the day which allowed me to know
that my property was indeed being shown. I also received daily marketing
reports of exactly what was being said in regards to my property;
likes/dislikes from the people viewing. I believe the property was being
shown on the average 3-4 times daily. The property sold within
approximately 3 weeks. I have nothing but praise for the professional
manner, expertise, and high quality of service I received from Doug ,
and would highly recommend him."
- Julia ~Tyler, TX
"Finding a home to buy is not an easy task but it was certainly a
pleasure working with Crutcher & Hartley Re/Max Agency while
searching for our perfect home in Tyler. Our agent Linda Asquith
understood exactly what we wanted and only showed us homes that might be
a good fit. This truly made the search much easier. Being new to the
area we appreciated her honesty and insight regarding the housing market
and finding the best places to live that fit our budget.
Everyone in the office treated us like we were special and made sure our
purchase from the search through financing went smoothly.
I would highly recommend Crutcher & Hartley Re/Max Agency if you are looking for your perfect home."
- Randy and Kim H.
"Very professional! Love this team! They are the best! They make you
feel like you are part of the family. They know their stuff! Would
always use Crutcher and Hartley for all Real Estate needs."
- Sarita G.
"We sold some property thru them. It took a few years but that was just
because the market took a dive and no one was buying anything. But the
team kept on top of things and let us know when someone was interested. A
very good team to work with. If I am ever in the Texas market again
buying or selling they would be my first phone call. Thanks for hanging
in there with us."
- BL H.
"I think that Doug did a great job. Doug never stopped working on
selling my house. With all the trouble we had with the house, he never
gave up. I really appreciate all his hard hard work."
- Miss Ann M.
"I have used Crutcher and Hartley several times now and I am always
overwhelmed at how helpful they are. They make the buying and selling
process easy and as stress free as possible. I will continue to use them
for all of my buying and selling needs."
- Nicole O.
"From the initial listing consultations to final closings, everything
about our experiences with the Crutcher and Hartley Team was positive.
Our listings were immediately advertised, and we knew that Doug and P.J.
were letting buyers who would be interested know of them. We also
learned how widespread the C and H client base was! It connects them
with a large volume of leads both within the community and with
potential out-of-town buyers. They were in constant touch with us and it
was evident they were diligently on our behalf both as our listing
agents and when we were bidding on a lot purchase. They have earned our
complete confidence in their abilities and services"
- Dean and Brenda C. ~ Tyler, TX
"We always knew that P.J., Doug, and the Team took a personal interest
in us and our property, whether selling or buying. They would always
update us, and keep us "in the loop". I have known them to even make a
bed or clean up before a showing. They go the extra mile. We have
several properties (residential, land, and business) that have been
bought or sold through this office in the last few years. They are
extremely professional, extremely eager to serve clients, and very, very
considerate and professional with other agents. We recommend them to
family and friends. Listen to their advice, and you will do well. Happy
- Jim and Marsha A. ~ Tyler, TX
"This was our first time using Doug and P.J.'s buying and selling
services. It was a pleasure. They were so friendly to us. They kept us
up to date and informed through their staff and website. They are, in
our opinion, the best realtors in Tyler."
- Walter and Joan C. ~ Tyler, TX
"We have bought and sold several properties through Crutcher and
Hartley. It has always been a pleasure working with them. They are
different from other real estate agents because they are in tune with
the pulse of the market and respect our time, taking care of the details
so that we don't have to. They always put the customer first and take
the time to do the little things that make a big difference."
- Kevin and Christy H. ~ Tyler, TX
"Being new to Tyler, we had a lot of questions about schools,
neighborhoods, etc. The Crutcher and Hartley Team is very knowledgeable
about Tyler and all of it's amenities. They were very intuitive to our
needs and always responded promptly when we needed information. They
have a strong network throughout the community that helped us answer our
questions. The entire team was extremely professional. They provided
us with very personalized service. They were always available to us and
traveled lots of miles with us. They showed us the entire area and
spent lots of after hours time, including weekends, in helping us find
our home. You really can't ask for anything more from a real estate
team. They have become our friends and we would definitely work with
- Rob and Jodi M. ~ Tyler, TX
"Doug and P.J. have served as our real estate agents since 2002, and we
have always appreciated their professionalism and their willingness to
help us, from the planning stage of a new home through the final details
of the closing. We have worked with them on all of our new speculative
homes, as well as the purchases of our personal homes. They and their
staff take a personal interest in our projects and make the whole
process easy. We highly recommend Crutcher and Hartley for anyone
wanting to buy or sell a home. They're the best!"
- Steve and John N. ~Tyler, TX
"We bought our current home and sold our last home through RE/MAX
Properties. We feel that we had a partner who helped us to understand
the details and risks associated with the commitment of buying a home.
We have always felt welcome and comfortable with the various members of
the Team, who took a great interest in our long term investment in a
home. The Team communicates well and has a very organized approach. Doug
and PJ listened to our concerns and opinions and helped us find the
home that fit our needs. We always felt that we could ask questions and
trust in the answers we were given. We would definitely work with them
again and refer others to do the same."
- Brian and Michal P. ~ Tyler, TX
"Knowing that the sale of our home was dependent upon the knowledge and
experience of the Crutcher and Hartley Team gave us tremendous
confidence. They have built their reputation on matching the right home
to the right owner at the right time. Placing our home in their hands
was the easiest decision we ever made. They have a rock solid track
record of honesty, integrity, and commitment."
- Barney and Carolyn R. ~Tyler, TX
"We have used Crutcher and Hartley's buying and selling services since
2002 and have benefited from their personal service, attention to detail
on all listings, and professional, honest advice. Doug, PJ, and their
staff have always provided us with prompt, professional service. From
start to finish, we feel they are personally dedicated to marketing our
properties in the most effective means possible. We would work with them
again and would refer them to anyone looking to buy or sell property."
- Floyd and Laura S. ~Tyler, TX
"Doug and P.J. have a vast knowledge of the Tyler real estate market.
They have been in on the ground floor of many developments, which
allowed them to give straightforward answers to our questions and give
us excellent advice. They were in tune to what we were looking for as
buyers, and very patient as we chose the house that best suited the
needs of our family. In addition to being great agents, they are just
genuinely nice people. The whole time we felt they were sincerely
interested in helping our family find the home that best suited our
needs. Knowing that they represented us made us feel comfortable at
every stage of the buying and selling process. They make you feel as if
you are their most important client and that kind of personal attention
is getting hard to come by. We will confidently tell anyone who is in
the market to buy or sell property to go see Doug and P.J. They will
not regret the decision. There's no better real estate team in Tyler."
- Wilkerson Family ~Tyler, TX
I just wanted to say thank you so much for all that you did to make this
very exciting first home purchase happen!! I very much appreciated it,
and enjoyed working with you!"
- Jessie L.
"PJ Hartley is a truly amazing realtor. She is honest, reliable,
knowledgeable and committed to her clients. She is a combination of
professionalism and true warmth, and I felt throughout the process that
she was genuinely interested in making sure I made the best choices and
I felt incredibly well guided and protected. She was a dedicated
advocate for me in the buying and selling process. PJ went beyond
expectations to make sure I was happy. My thanks to PJ and her team."
- Edwina B.